Contact and support

Talk about your monitoring needs.

Find setup guidance, ask about the product, or start a conversation with the founder. Choose the route that fits your question.

Technical setup

The documentation covers monitors, cron check-ins, Playwright execution, LLM inference, CLI and MCP tools, and infrastructure as code.

For a setup problem, prepare the monitor type, approximate time of failure with timezone, and the error message. Remove passwords, tokens, private check-in URLs, and customer data before sharing an example.

Product and business enquiries

Contact Ben Ebsworth, the founder of Telesis, through his public LinkedIn profile for product questions, feedback, and business conversations.

Contact Ben Ebsworth on LinkedIn

Describe the services you operate, the problem you want to catch, and the workflow you need. That context makes it easier to discuss whether Telesis fits your team.

Security and data questions

Read the trust page for the implemented access controls, the data involved in monitoring, and the boundaries of endpoint scanning.

Review security and data handling

For a potential issue in Telesis, contact the founder with a brief description of the affected surface and ask for a suitable private channel before sharing sensitive evidence. Keep live credentials and other customers' data out of the initial message.

If your organization needs a data processing agreement, specific retention or residency terms, or contractual support arrangements, discuss those requirements before configuring sensitive workloads.